Cust : "I'd like to complain about the screensaver on my computer."Tech : "What seems to be the problem?"
Cust : "It doesn't work."
Tech : "Ok. What's on your screen now?"
Cust : "Nothing. It's broken."
Tech : "Broken?"
Cust : "Yes. The screensaver didn't work."
Tech : "Of course it wouldn't work if your monitor screen is broken."
Cust : "Look! We had a break in at our house. They vandalized the place and smashed the screen with something."
Tech : "I'm sorry you were broken into, sir, but a screensaver won't work on a broken screen."
Cust : Angry now, "If the screensaver did what it's supposed to do, then my screen would not have broken. When they hit it, it didn't save my screen."
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