AI Runs a Business, Badly

There are already vending machines that use AI, but they are limited in scope. This one is a test drive of artificial intelligence in business management. Anthropic built an AI named Claudius to run a retail business, meaning it would select and order products and then sell them at a profit. To test it out with a small-scale business, they used it in a simplified vending machine. It was so simple that it ran on the honor system and needed a human assistant to do the actual stocking. They installed this machine in the offices of The Wall Street Journal, because they would get publicity out of it, if nothing else. 

Journalists and other workers could communicate with Claudius, which is where the stress test really is. Claudius would learn from its customers. It wasn't long before customers convinced Claudius to order items like live fish and a Playstation for the vending machine. And they convinced it that the best move was to give everything away free. Anthropic had to add another AI to supervise Claudius, but it was soon outsmarted as well. Was the resulting publicity worth the humiliation? Anthropic would like us to think so. (via Metafilter)